Frequently  

Asked  

Questions


Sync

Q.

How does DayNoter work?

A.

When you create a new event in your calendar, Google sends us a push notification, which generates a new note in your Evernote. Same with Evernote, when you make changes in a note that’s synchronized with your calendar event, Evernote sends us a push notification that updates information in your calendar.

Q.

How do I sign up?

A.

We are in a beta phase right now. To start using DayNoter, you need an invite with your personal code. To get an invite, please complete the sign up form (link), and we’ll send you an invite shortly. Another way to start using DayNoter is to get an invite from someone who already uses DayNoter.

Q.

Can I change a title, time or location of the calendar event from Evernote?

A.

No, you can’t. If you change any of this parameters in Evernote, it will not modify an event in your calendar. Furthermore, title, time and location will change back to those specified in the calendar event at the next synchronization.

Q.

Why do I experience delays in data updates?

A.

Web client synchronization happens at the very exact moment we receive a push notification from Google/Evernote. It might take some time for an update to propagate to your browser or apps. To speed up the process, you can reload a web-page or click the sync button in your app.

Q.

How do I work with apps if I’m offline?

A.

When you are offline, pick one client (calendar on Evernote), and make all your changes in it (except title, time and location of the event - those parameters you should change only in your calendar). When you get online, DayNoter will update data in the other client. If you make changes in both apps, you might end up with several copies of the same event in Evernote. In this case, use the note that DOESN’T have a marker “conflicting changes”.

Q.

I have an “unnamed calendar” in my settings. What is it?

A.

It is one of your calendars, with a name changed to “unnamed”. This is due to a confirmed bug in the Google Calendar. Here is a link to Google bug tracker - you can help us solve this problem by putting your vote under this bug, thus bringing attention of Google developers to it.

Q.

I have several copies of the same event in Evernote. What happened?

A.

It could happen due to several reasons, like offline conflicts in Evernote (link) or 'read-only events' synchronization. If you have multiple copies of the same event, use the one that DOESN’T have a marker “conflicting changes”.

Q.

How does DayNoter work with repeating/recurring events?

A.

How does DayNoter work with repeating/recurring events?

Q.

I changed synchronization settings and chose a new destination in Evernote notebook for my calendar. How will DayNoter work now?

A.

When you change a destination notebook in your settings, DayNoter starts storing all NEW (created after the changes being made) event notes from the updated calendar to a new notebook. All event notes created before the change will stay in the old notebook and WILL NOT synchronize with the calendar anymore. Move them from your old notebook to a new one to re-enable synchronization.

Q.

How do I set up DayNoter for shared calendars / notebooks?

A.

You need to choose one person in your team who will do the sync. If each of you syncs a shared calendar with the same notebook, you will end up with multiple notes for one event. However, any number of users can sync a shared calendar with their personal notebooks, as well as sync a shared notebook with their personal calendars.

Time zone settings

A.

When creating / modifying notes in Evernote, DayNoter uses time zone settings you have set up in your Google Calendar. They may differ from settings you have on your laptop, tablet or phone. For example, let’s say you live in Seattle and have a default time zone set up in your Google Calendar as UTC-8:00, Pacific time. If you travel from Seattle to New York, your phone can switch to a different time zone automatically. DayNoter does not do that, because it might create a mess in your event notes. If you created an event in your calendar that happens at 4 PM in Seattle, your event note will say exactly that, even though it is 7 PM in New York at that moment. To change time zone settings, you need to go to Google calendar ‘Settings' -> ‘General' -> 'Your current time zone' and make changes there. FYI, adding an additional time zone in the Google Calendar will not affect settings in your event notes.

Third-party applications

Q.

Does DayNoter work with Google Calendar only?

A.

It does. The synchronization works between Google Calendars and Evernote only - for now. You still can use DayNoter with third-party apps / calendar clients (e.g. BusyCal, Sunrise calendar, etc.), as long as it works via Google Calendars.

Q.

I have problems with my calendar client.

A.

If you use third-party apps (e.g. BusyCal, Sunrise calendar, etc.) to manage your calendars, those apps may sometimes produce errors or messages like " the following events could not be stored to the server: event modification on server ". If you experience any difficulties, please, send us an email at [email protected] We cannot be held responsible for errors in other applications, but we’ll do our best to help you solve the problem.

Thank you for joining DayNoter beta! If you didn’t find an answer to your question here, please, shoot us an email to [email protected]